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This section provides links to site utilities and explains in more depth the functionality of this site.
If, after viewing the Help section, you are experiencing problems
using the site, please contact the DMI webmaster.
Updating Your Profile
You can change your information at any time. We will ask you to
verify your identity before you can update
your profile.
Retrieving and Changing Your Password
If you do not have, or have forgotten your password, click here to have it automatically emailed to you. You can change
your password at any time.
Site Registration
Registration enables a user to register
as a guest on the site by giving an email address and creating
a password. Additional information provided on order forms is automatically
saved to a registered guest’s profile. Site registration will not gain access with password protected areas of the site and should not be confused with DMI membership.
Logging In
The log in function (located on the left side of each page)
enables DMI to know whether a user is a member or a registered guest
on the site. Based on that information, we can:
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Grant access to information on
the site restricted to members or registered guests
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Populate order forms with information
in a user's profile
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Determine the pricing to charge
members versus nonmembers
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Confirm transactions by email
Registration enables a user to register
as a guest on the site by giving an email address and creating
a password. Additional information provided on order forms is automatically
saved to a registered guest’s profile.
Logging Out
Your session is maintained by a temporary cookie. To logout simply close your browser window and the cookie will be removed.
Error Messages
Login Failed: This message appears
when the e-mail address or password does not match what we have
in your profile. If you are unsure what your password is, we can
send it to you by e-mail. Just go to the Log
In window and click on “Forgot your password?” If
you still receive this message, contact the webmaster.
The log in function uses a temporary cookie to remember that you
are logged in. If you are unable to log in it may be due to your
computer being set to not allow cookies. Try allowing cookies to
log in. The cookie is removed after you leave the site.
Payment Failed: Our website uses PayPal to process all payments. If the name and address you submit as your billing address do not match PayPal's records your payment may fail. You can go back and edit and resubmit your payment. We match all payments and orders. You will not be double billed.
.jsp error : On occasion while browsing a dynamic page will fail to load resulting in an error page stating ".jsp error" or similar. If this is the case click your back button and try navigating to the intended page again. This usually corrects the error.
Browsers
The DMI site works with current versions IE, Firefox, and Safari. CSS, Java, Javascript, and Flash
are used extensively in the site. The site was also designed
for a minimum screen resolution of 800x600 pixels.
Downloadables
Downloadable files are created as Adobe Acrobat (PDF) files.
Acrobat Reader is needed to view these files and is available to
download free from the Adobe site.
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