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Conference Presentations

Interactions 2002
The 6th European International Design Management Conference

 

March 11-13, 2002

Dublin, Ireland

 

View more information about this conference

 

Free for DMI Members

These presentations are provided as a benefit for current DMI members. No part of these documents may be reproduced or distributed in any form without written permission. All documents are in Adobe Acrobat (PDF) format. Adobe provides a free viewer.

 

Conference Recordings

The companion audiotapes for these presentations may be purchased on this site. Appropriate member discounts apply.

Global Values from Local Virtues—Design Solutions for International Markets

Clive Grinyer, Design and Innovation Director, UK Design Council

When a company tries to sell a brand outside its home country, they are confronted with the question of whether to maintain uniform product profiles—some with strong national characteristics—or adapt regionally. Grinyer discusses two options, distinguishing between “value exporters” and “value collectors,” and articulates the advantages and disadvantages of each.

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Tribal Consumption: Insights from Popular Culture

Damien McLoughlin, The Smurfit School of Business, University College Dublin

In the world of the giddy consumer there is a simultaneous drive for both individual expression and tribal membership. This search results in a great deal of tension. Using examples from popular culture, we will explore the process through which consumers deal with this tension and assess the tribal metaphor as a tool for informing contemporary marketing practice.

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The Long-Term View: Using Insight into Emerging Socio-Cultural Trends to Build Sustainable Brands

Reon Brand, Manager, Trends Research, Philips Design

Marco Bevolo, Manager, Culturescan, Philips Design

Today, successful brands are not just symbols, they are authentic manifestations of a company's values and beliefs. They are co-owned by their customers, and are embedded in our societal identity. Because of this, in order to remain viable, a brand must anticipate how it will inspire and invoke loyalty in the society of tomorrow. This presentation will discuss how an understanding of emerging trends in society and culture, consumer insight, innovation, and business can be woven together to create a strategic base on which to build a sustainable brand identity.

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Transitioning a Global Brand: Henkel Loctite

Kelvin Machell, Loctite Corporate Communications Manager, Henkel Loctite

Chet Makoski, Partner, Donaldson Makoski Inc.

To thrive as a viable brand, it is essential to have more than a memorable signature. In this brave new world, the master brand—often considered inviolate—sometimes should change. Henkel Loctite, the world leader in specialty adhesives and sealants, has effectively managed its marketplace image through a series of evolutionary changes including: repositioning the corporate identity and image, harmonizing product brands, renaming of the company following acquisition, and development of a global design platform and architecture. This session will examine the methods and strategies behind these changes.

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The Master Lock Story: Designing the Enterprise

Gianfranco Zaccai, President & CEO, Design Continuum, Inc.

Master Lock is one of the most recognized brands in the United States. Its "Tough Under Fire" trademark slogan and its padlock's laminated construction are American icons. But what happens when the visual equity of the product becomes commoditized and imitated by less expensive imports? When Master Lock, after decades of marketplace supremacy, found itself under competition from an imported look-alike, it turned to Design Continuum for new product innovation. A comprehensive strategy emerged from the collaborative process, leading to the reorganization of Master Lock and a heightened sensitivity to the power of design.

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Building a Brand through Product Design

Jos Oberdorf, Partner, n|p|k Industrial Design

In a working relationship that started almost a decade ago, n|p|k and leading German lighting company, Wila, have successfully redefined the Wila brand image through a strong focus on product design. Virtually the entire product portfolio has been renewed and, as a result, the definition of the company's brand image in the European market has changed—creating new possibilities for further market development. This presentation will focus on the effect that innovative product design can have on a company's business strategy and market position.

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Brand, Design and Culture: Integrations, Interactions, and Design Strategy

Tom Lockwood, Global Brand and Design Strategy Manager, StorageTek

Creating synergy between corporate strategy, marketing, and branding; between 2D design and 3D design; between design process, change management, and corporate culture; and between independent design firms, internal services, and international subsidiaries is not an easy task. Add globalization, individualism, and designer "handwriting" to the mix, and this challenge becomes even more complex. Tom Lockwood will discuss how to manage these internal interactions so that all external customer touchpoints convey a focused design message.

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